Hatchik help → Publishing failed

Publishing failed

Claude tried to publish and Hatchik said it did not work. Nothing has changed for your visitors: a failed publish never replaces what was already live. If this was the first publish, there is nothing live yet.

What happened

Hatchik builds your app, starts it, and then waits for the app to answer a health check. If the app never answers, or crashes and keeps restarting, Hatchik stops there and marks the publish as failed.

When that happens, the failure comes back with the last 200 lines of the app's own log attached. Claude gets those lines in the same reply. It can almost always read the real error and fix it in the next message.

What to do

Say "that failed, have a look at the logs and fix it". That is the whole instruction. If Claude has already moved on, ask it to show you the recent logs for the project, and it will fetch them fresh.

If two or three attempts do not fix it, ask Claude to go back to the last version that worked, and try the change again in smaller pieces.

The usual causes

For your AI, in order of how often they happen:

The full contract is on the "How apps run on Hatchik" page.

What this is not

It is not a Hatchik outage, and it is not your card. A failed publish is your app not starting. If your live site went down without you publishing anything, read "My site is broken" instead.

The same page as plain text, for an AI or anything else that prefers it: /docs/publishing-failed.md

All help pages